AVA has a single driving mission, to identify and assist those individuals who need help most. The AVA Team consists solely of medical professionals who have embraced the need to balance information, justice, access, and quality care with cost-efficient healthcare delivery strategies. AVA does not take sides. We hold as our two symbols, the Scales of Justice, and the Medical Emblem, to symbolize impartiality, fairness, justice, competent delivery, and equality of healthcare under the laws that govern accident victim healthcare in Michigan. AVA is here for all your Michigan auto insurance case management needs.